Conversation Archive for Help Scout — archive part 1
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Mailbox:            Support (demo) (ID 1)
Created between:    2025-01-01T00:00:00Z  and  2025-12-31T23:59:59Z
Status filter:      all (spam excluded)
Conversations here: 11
Exported at:        2026-10-03T09:00:00.000Z
Times in PDFs:      Europe/Berlin
Job ID:             mus5vhc0-tlz91d

Contents
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conversations/      One PDF per conversation: every customer message, reply, internal note,
                    chat/phone thread and (optionally) activity entries, oldest first.
attachments/        Original attachment files, one folder per conversation number.
conversations.csv   One row per conversation (metadata, tags, custom fields, PDF file name).
threads.csv         One row per thread with the full plain-text body.
attachments.csv     Every attachment with its status and path inside this ZIP.
errors.csv          Only present if something could not be exported.

Notes
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- CSV files are UTF-8 with a BOM, comma separated. Excel opens them directly.
- Text cells starting with = + - @ are prefixed with an apostrophe to prevent formula injection.
- Drafts are not included (they were never sent).
- Attachments larger than 25 MB are listed but not downloaded.
- Characters outside the Latin, Greek and Cyrillic scripts (for example CJK or emoji) may not render in
  PDFs; the CSV files always contain the original text.
- Large exports are split into numbered parts. Keep all parts together.

Generated by Conversation Archive for Help Scout, an independent product by Atesen Software. Not affiliated with Help Scout.
